Customer Service
Online Payment Methods
We accept VISA, Mastercard, American Express, and Discover.
Shipping
Most orders are shipped within 24 hours via FedEx and arrive at your home just a few days after you place your order. Please call us at 1-800-350-0898 with any special delivery requirements.
Privacy of Personal Data
Personal information collected on this site is solely for the purpose of fulfilling your order, complying with your request for additional information, or for verification of use the website in accordance with the Terms of Use as posted on this website Jeffrey Scott® Fine Magnetics will not sell, rent, or market your personal information to third parties.
Warranty
Jeffrey Scott Fine Magnetic bracelets are known as the finest in design and bracelet quality. Our bracelets are manufactured to the standards of a fine Swiss watch. The gold will not chip, peel or tarnish. Our bracelets will NEVER discolor your skin. Most magnetic bracelets are not covered by a warranty and the consumer cannot even identify the manufacturer.
Jeffrey Scott offers a lifetime warranty on all magnets. This warranty includes permanent magnetic strength and protective seal. Jeffrey Scott magnets will NEVER EVER lose their strength. If the seal should come off or a magnet fall out, simply call our toll free number for assistance. Check your clasp periodically to ensure tightness. If loose, you can either take it to a local jeweler or watch repair for tightening or contact our office. Our exceptional warranty also covers breakage of links on all of our stainless steel, and titanium bracelets.
The warranty on 14k gold, diamond and gemstone bracelets includes, lifetime on the magnets and seals. Breakage of the links or replacement of stones will be a minimal cost.
Our customer service team is ready to assist you to ensure your complete satisfaction.
Guarantee
We cannot guarantee specific results, however, we know our bracelets work. First of all, we do not know what a particular person is feeling or experiencing, and there is no way to measure their level of discomfort. Everyone has different tolerances and different levels of expectations. Besides, doctors do not and cannot guarantee medicines or treatments. Physical therapists do not and cannot guarantee any specific results. Surgeons do not and cannot guarantee any specific results. Consequently, neither do we.
Return Policy
Due to the personal nature of the product we have a no refunds policy. However, we will accept exchanges on unworn jewelry.
Claims
Jeffrey Scott bracelets are not sold as medical devices and are not sold to cure disease. There is no guarantee of effectiveness, nor are they intended to replace prescriptions prescribed by your doctor. You should not use Jeffrey Scott Magnetic Bracelets if you are wearing a pacemaker.
